Broadcast equipment maker GatesAir wants to get up and close and personal with your broadcast plant.
Badged GatesAir Care, it is a new multitiered engineering/maintenance contract service for radio stations. According to a release there will be three levels: Elite, Signature and Support, to “provide benefits and cost savings tailored to your needs, including extended warranties, preventative maintenance, remote monitoring, technical training, expedited repairs, and discounts on parts and services.”
All three program tiers can also scale to the size of the broadcaster, including dedicated services in smaller markets that are especially light on engineering resources. GatesAir Care will also offer options for crisis team deployment and disaster recovery services in the event of severe weather or other unanticipated events that require immediate attention.
GatesAir Vice President of Technology Ray Miklius said, “Most young engineers coming into the business today possess a strong IT skillset but have limited to no RF expertise. We developed GatesAir Care to alleviate concerns about finding skilled engineers to take care of RF systems and plants as veteran TV and radio engineers reduce hours and ultimately retire.”
Related:
Tech Focus: Gatesair expands Intraplex IP Link Family
GatesAir adds targeted advertising capabilities to Intraplex
GatesAir to show new GX TXes at NAB Show
GatesAir appoints Valdez to CALA sales team
GatesAir brings timing and signal reference generator to IBC2023